Privacy Policy

1. INFORMATION WE COLLECT

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1.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out contact forms on our Website

• Request a consultation or estimate

• Communicate with us via email, phone, or social media

• Subscribe to our newsletter or marketing communications

• Provide testimonials or reviews

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This information may include:

• Name

• Email address

• Phone number

• Home address

• Project details and preferences

• Any other information you choose to provide

 

1.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address

• Browser type and version

• Operating system

• Pages you visit and time spent on pages

• Referring website

• Date and time of visit

• Click patterns and navigation paths

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This information is collected through cookies, web beacons, and similar technologies.

 

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Social media platforms (if you interact with us on social media)

• Marketing partners

• Public databases

• Referral sources

 

2. HOW WE USE YOUR INFORMATION

 

We use the information we collect for the following purposes:

 

2.1 To Provide Our Services

• Respond to your inquiries and consultation requests

• Schedule and conduct in-home consultations

• Prepare project estimates and proposals

• Communicate about your remodeling project

• Coordinate with suppliers, subcontractors, and permitting authorities

• Provide customer support

 

2.2 To Improve Our Website and Services

• Analyze website usage and user behavior

• Monitor and improve website performance

• Develop new features and services

• Conduct market research

 

2.3 For Marketing and Communications

• Send promotional materials about our services

• Share project updates, tips, and inspiration

• Notify you about special offers or events

• Request reviews and testimonials

 

You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

 

2.4 For Legal and Business Purposes

• Comply with legal obligations

• Enforce our Terms and Conditions

• Protect our rights and property

• Prevent fraud and ensure security

• Resolve disputes

 

3. COOKIES AND TRACKING TECHNOLOGIES

 

3.1 What Are Cookies?

Cookies are small text files placed on your device that help us provide and improve our Website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).

 

3.2 Types of Cookies We Use

• Essential Cookies: Necessary for the Website to function properly

• Analytics Cookies: Help us understand how visitors use our Website

• Marketing Cookies: Track your activity to deliver relevant advertisements

• Preference Cookies: Remember your settings and preferences

 

3.3 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Website.

 

4. HOW WE SHARE YOUR INFORMATION

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We do not sell, rent, or trade your personal information. We may share your information with:

 

4.1 Service Providers

We may share information with third-party vendors who assist us with:

• Website hosting and maintenance

• Email delivery and marketing automation

• Payment processing

• Analytics and data analysis

• Customer relationship management

 

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

 

4.2 Subcontractors and Suppliers

If you engage our services, we may share relevant project information with:

• Licensed subcontractors

• Material suppliers

• Permitting authorities

• Inspectors

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This sharing is necessary to complete your remodeling project.

 

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or subpoenas

• Government requests

• Legal proceedings

• Protection of our rights or property

• Prevention of illegal activity

 

4.4 Business Transfers

If Remodelize is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner. We will notify you before your information is transferred and becomes subject to a different privacy policy.

 

5. DATA SECURITY

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We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit

• Secure server infrastructure

• Regular security assessments

• Limited employee access to personal information

• Confidentiality agreements with third-party providers

 

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

 

6. DATA RETENTION

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We retain your personal information for as long as necessary to:

• Provide our services

• Maintain business records

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

 

When information is no longer needed, we will securely delete or anonymize it.

 

7. YOUR PRIVACY RIGHTS

 

7.1 Access and Correction

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Update your contact preferences

 

To exercise these rights, please contact us using the information provided below.

 

7.2 Marketing Opt-Out

You may opt out of receiving marketing communications by:

• Clicking the "unsubscribe" link in our emails

• Contacting us directly

• Updating your communication preferences

 

Even if you opt out of marketing emails, we may still send you transactional messages related to your projects or service requests.

 

7.3 Do Not Track Signals

Some browsers include a Do Not Track (DNT) feature. Our Website does not currently respond to DNT signals, but you can manage cookies through your browser settings.

 

7.4 California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected

• Right to know if personal information is sold or disclosed

• Right to opt out of the sale of personal information

• Right to request deletion of personal information

• Right to non-discrimination for exercising your rights

 

To exercise these rights, contact us at welcome@remodelize.net or 720-334-3273.

 

8. THIRD-PARTY WEBSITES

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Our Website may contain links to third-party websites, including:

• Social media platforms

• Supplier websites

• Industry resources

• Portfolio platforms

 

We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

 

9. CHILDREN'S PRIVACY

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Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

 

10. CHANGES TO THIS PRIVACY POLICY

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We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our Website

• Updating the "Last Updated" date

• Sending an email notification (for significant changes)

 

Your continued use of our Website or services after changes are posted constitutes acceptance of the updated Privacy Policy.

 

11. CONTACT INFORMATION

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If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

 

Remodelize

Website: remodelize.net

Email: welcome@remodelize.net

Phone: 720-334-3273

 

12. CONSENT

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By using our Website or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

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Thank you for trusting Remodelize with your home remodeling needs. We are committed to protecting your privacy while providing exceptional service.